Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

A to Z of Health

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Cumberland Centre
Damerel Close
Plymouth
Devon
PL1 4JZ
Tel: 01752 434390
08:00 – 22:00
Liskeard Community Hospital
Clemo Road
Liskeard
Cornwall
PL14 3XD
Tel: 01579 373 500
08:00 – 22:00

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Call or get help online now – NHS 111.

NHS 111

Check your symptoms, visit NHS 111 Online.
Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles.
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening, ear syringing and lifestyle advice.

Contact a Nurse

Book an appointment on the phone01752 840115
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone01752 840115

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend at least 8 weeks) before your journey.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Abuse

First Light

First Light is a charity supporting people in Cornwall, Devon and Wiltshire who have been affected by domestic abuse and sexual violence.

Telephone: 0300 777 4777

Website: www.firstlight.org.uk

Email: saferfutures@firstlight.cjsm.net

The Women's Centre Cornwall

The Women’s Centre Cornwall provides services to women and girls who have experienced sexual or domestic abuse or violence; women in the Criminal Justice System; those who are facing extreme poverty and hardship or those simply wanting to make a change in their lives.

Main Office: 01208 76466

Rape and Sexual Abuse Helpline: 01208 77099

Domestic Abuse Helpline: 01208 79992

Facebook: @WomensCentreCornwall

Twitter: @WomensCCornwall

Website: www.womenscentrecornwall.org.uk

Carers

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 0808 808 7777

Website: www.carersuk.org

Email: info@carersuk.org

Child Health

NHS Paediatric HANDI App

The HANDi app aims to provide advice and support to parents and carers when your child is unwell. The app offers simple and straightforward advice and takes you through a series of questions about the symptoms your child is experiencing and then advises on the best course of action, whether that’s to treat at home, to make a GP appointment, or to head to A&E.

Download the HANDi App for Android phones at Google Play.

For iPhone or iPad you can download it from the app store or iTunes, using the search term ‘HANDi App’.

CAMHS

Specialist community child and adolescent mental health services (CAMHS) provide assessment, advice and treatment for children and young people with severe and complex mental health problems. CAMHS also provide support and advice to their families or carers.

Telephone: 01872 322277

Website: www.cornwallft.nhs.uk

Email: cpn-tr.earlyhelphub@nhs.net

Change4Life

These days, ‘modern life’ can mean that we’re a lot less active. You’ve taken the first step towards getting yourself or your kids eating well, moving more and living longer just by being here, so welcome to Change4Life!

Telephone: 0300 123 4567*

Website: www.nhs.uk/change4life

* Calls to 03 numbers should cost no more than geographic 01 or 02 UK-wide calls, and may be part of inclusive minutes subject to your provider and your call package.

The Cornwall Link

Connecting you to your community. You will find information on a wide range of services, community groups and organisations in Cornwall and the Isles of Scilly. Their aim is to provide individuals, families, carers, volunteers and healthcare professionals with access to services and community based activities that will reduce social isolation and improve health and wellbeing.

Telephone: 01872 266383

Website: www.cornwall-link.co.uk

Cornwall S.P.A.C.E. - Action for Children

Services that support disabled young people in their own homes or to access their local community and have fun can make a real difference to them.

Telephone: 0300 123 2112

Website: www.actionforchildren.org.uk

Email:  ask.us@actionforchildren.org.uk

Saltash Family Hub

Cornwall’s Family Hubs support children, young people and their families pre-birth to 25 years. We have six Family Hub cluster areas in Cornwall each delivering services to offer help with Relationship and Parenting Support, Child and Family Health, Supporting Families with Complex Needs, Supporting Vulnerable Children Through High-Quality Education and Employment and Training Support.

Telephone: 01752 847419

Email: saltashchildrenscentre@cornwall.gov.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Website: www.nhs.uk

Community Groups

Saltash U3A

Saltash U3A are an organisation for retired/semi-retired people. Their monthly meetings are held on the second Thursday of the month (not August) between 14:00 – 16:00 at Saltash Wesley Church.

Website: www.saltashu3a.org.uk

Email: web@saltashu3a.org.uk

Saltash-Plougastel Twinning Association

The Twinning Association promotes links between Saltash & their twin town in Brittany, Plougastel. They go on visits to the area & have a celebration dinner together and they do the same for them when they visit Saltash.

Facebook: @Saltashtwinning

Telephone: 07966653209

Email: sanddyates@btopenworld.com

The Lions Club of Saltash

The Lions Club of Saltash is a community organisation based in Saltash.

Facebook: @LionsSaltash

Email: mark845fox@gmail.com

Waterside Explorer Scouts (Saltash)

Waterside Explorer Scouts are aged between 14-18 years, all are welcome. Meetings are held on Sunday evenings 19:00 – 21:00 at Latchbrook Community Centre when thy are not out & about camping or doing activities.

Email: watersideesu@blueyonder.co.uk

The Cornwall Link

Connecting you to your community. You will find information on a wide range of services, community groups and organisations in Cornwall and the Isles of Scilly. Their aim is to provide individuals, families, carers, volunteers and healthcare professionals with access to services and community based activities that will reduce social isolation and improve health and wellbeing.

Telephone: 01872 266383

Website: www.cornwall-link.co.uk

2nd Saltash Scout Group

Saltash Scout Group would love you to join their team of go-getters, doers and give-it-a-goers. If you have been a Beaver, Cub, Scout, Explorer or you think you have life skills to pass on to our young people and would like to make a difference to young peoples lives, why not apply to be a Leader or Helper in 2nd Saltash Scout Group.

Telephone: 01752 843711

Email: mark845fox@gmail.com

Address: Saltash Town Council At Latchbrook Community Centre, Gallacher Way, Saltash PL12 4UT.

Saltash Fire Cadets

Saltash Fire cadets aim is to have fun but also promote self discipline, social consciousness and community awareness. Cadets take part in activities including fire drills and community events on Mondays 18:30-20:30.

Telephone: 07811 954 830

Email: saltashfirecadets@gmail.com

Saltash Live at Home

Supporting older people to stay independent: Befriending, Outings, DECAF, Coffee Mornings, Information and Signposting, Newsletters, Saltash Live at Home help to tackle loneliness and isolation.

Website: www.mha.org.uk/live-home

Email: saltash.liveathome@mha.org.uk

Saltash Macular Support Group

Meeting every first Thursday of each mont between 10:39 and 12:00, the meetings are open to anyone affected by central vision loss. Family, friends and carers are also welcome.

Website: www.macularsociety.org

Address: St. Anne’s Care Home, Plougastel Drive, Saltash.

Saltash Rotary Club

Saltash Rotary Club is part of Rotary International a worldwide organisation of men and women who work together to give service to others locally, nationally and internationally. Rotarians commit time to practical hands-on work such as organising events like Youth Speaks, Young Chef, Kids Out and Santa’s sleigh, supporting local initiatives.

Website: www.saltashrotary.org

Email: killy4ap@gmail.com

Address: Kellywyth, St Stephens, Saltash, PL12 4AP

Saltash Town Band

Saltash Town Band meet weekly for practice of training band & senior band. Training band is at 18:15 and senior band 19:30 every Friday, new members are welcome.

Telephone: 07484 632 939

Website: www.saltashtownband.co.uk

Email: rooker31@btinternet.com

Address: St. Johns Ambulance Hall off Fore Street, PL12 6JL

Saltash Town Youth Council

Saltash Town Youth Council are an independent organisation which promotes the exchange of information, ideas and equipment between Youth Organisations.

Telephone: 01752 845806

Email: cartersbsvc@tiscali.co.uk

Dementia Voice PL2

Dementia Voice PL2 run a Dementia Drop In Cafe every Tuesday from 10:00 to 13:00 at the Community Hub at 4 Fore Street. Anyone who is living with dementia or has been affected by dementia is welcome to come along and chat to our volunteers. It is a chance to meet with friendly people, get information and advice, and to enjoy a cup of tea or coffee and delicious cake which is kindly donated by St Anne’s Care Home.

Telephone: 01752 848348

Website: www.cepl12.co.uk/dementia-voice

Email: hub@cepl12.co.uk

Community Enterprises PL12

Community Enterprises PL12 is an organisation setup to benefit the PL12 postcode area. They provide a number of different services and have a remit to be invest and work for the betterment of the PL12 area, working closely with many other local organisations, including Saltash Town Council, Cornwall Council, Volunteer Cornwall and neighbouring community transport schemes.

Telephone: 01752 848348

Website: www.cepl12.co.uk

Email: hub@cepl12.co.uk

Drugs and Alcohol

Addaction

Addaction has a daily duty worker and provides needle exchange, has a mix of psychosocial groups, lifeskills activities and informal breakfast club and recovery café. Workers offer 1:1 support and groups as well as mutual aid.

Telephone: 0157 934 0616

Website: www.addaction.org.uk

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous - Cornwall

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 9177 650

Website: www.aa-cornwall.co.uk

Email: help@alcoholics-anonymous.org.uk

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Depression, Anxiety and Stress

Outlook South West

Outlook South West’s therapy services are for people aged 16 and above in Cornwall and the Isles of Scilly. If you are registered with a GP practice in Cornwall, you can access our NHS-funded therapies for mild-to-moderate anxiety and depression.

Telephone: 01208 871905

Website: www.outlooksw.co.uk

Saneline

Saneline is a national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers. The helpline is open every day of the year from 16:30 to 22:30.

Telephone: 0300 304 7000

Facebook: @charitySANE

Twitter: @CharitySANE

Website: www.sane.org.uk

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

More services for young people
Disabilities

Cornwall Mobility

Cornwall Mobility provide solutions, services, support and reassurance to people of all ages in the South West who face independence and mobility challenges.

Please View: www.youtube.com

Website: www.cornwallmobility.co.uk

North Cornwall & District Talking Newspaper

Men and women with difficulties reading their local newspaper because of impaired sight or physical disability can find themselves out of touch with the world around them. The local Talking Newspaper, which is free of charge, can restore their independence by keeping them informed on local news and events.

Telephone: 07926 194643

Website:  www.nctn.co.uk

Email: roscrea@btconnect.com

Elderly Care

Cornwall Mobility

Cornwall Mobility provide solutions, services, support and reassurance to people of all ages in the South West who face independence and mobility challenges.

Please View: www.youtube.com

Website: www.cornwallmobility.co.uk

Alzheimer's Society

Alzheimer’s Society is the only UK charity that campaigns for change, funds research to find a cure and supports people living with dementia today.

Telephone: 0300 2221122

Facebook: @alzheimerssocietyuk

Twitter: @alzheimerssoc

Website: www.alzheimers.org.uk

The Cornwall Link

Connecting you to your community. You will find information on a wide range of services, community groups and organisations in Cornwall and the Isles of Scilly. Their aim is to provide individuals, families, carers, volunteers and healthcare professionals with access to services and community based activities that will reduce social isolation and improve health and wellbeing.

Telephone: 01872 266383

Website: www.cornwall-link.co.uk

Age UK Cornwall

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 055 6112

Website: www.ageuk.org.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4 70 80 90

Website: www.thesilverline.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Exercise

Get Active Cornwall

Whatever your starting point, Get Active Cornwall will provide the right stepping stone towards a healthier, happier and more active you.

Telephone: 01872 323346

Website:www.getactivecornwall.co.uk

Email: smageean@cornwall.gov.uk

Change4Life

These days, ‘modern life’ can mean that we’re a lot less active. You’ve taken the first step towards getting yourself or your kids eating well, moving more and living longer just by being here, so welcome to Change4Life!

Telephone: 0300 123 4567*

Website: www.nhs.uk/change4life

* Calls to 03 numbers should cost no more than geographic 01 or 02 UK-wide calls, and may be part of inclusive minutes subject to your provider and your call package.

Maternity

Kernow Maternity Voices Partnership

Maternity Voices Partnerships (MVPs) are independently led NHS working groups: a committee of women and their families, community groups, supporting organisations, local commissioners and providers working together to review and contribute to the development of local maternity care.

Facebook: @KernowMVP

Twitter: @kernowmvp

Website: www.healthwatchcornwall.co.uk

Email: Georgie.Watson@healthwatchcornwall.co.uk

Start4Life

Start4Life is the sister brand of Change4Life, Public Health England’s healthy living initiative. Start4Life aims to improve the health of babies and children under five in England by encouraging a healthy lifestyle, helping parents-to-be and mums and dads to give their children the best possible start.

Website: www.nhs.uk/start4life

Email: support@informationserviceforparents.nhs.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Sexual Health

Sexual Health and Contraception in Cornwall & Isles of Scilly

Cornwall Sexual Health and Contraception (SHAC) guides you to free, confidential, friendly and accessible Sexual Health clinic information for young people and adults living in Cornwall.

Website: www.cornwallshac.org.uk

Liskeard Family Planning Clinic

There are Contraceptive Clinics (sometimes called Family Planning Clinics) that operate across Cornwall and are run by Royal Cornwall Hospital staff.

They can help with advice, support or treatment. Their services are free, and available to anyone regardless of age, gender or sexual orientation.

Website: www.cornwallshac.org.uk

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 09:00 – 08:00.

Telephone: 0300 123 7123

Social Prescribing

What is Social Prescribing?

Information about what social prescribing is and how it works.

Please view: Social Prescribing Leaflet

Kooth

Free, safe and anonymous online support for young people.

Website: www.kooth.com

Your Way

Your Way is a partnership between five youth and mental health services in Cornwall. Passionate about all aspects of our work, we provide quality youth services in Cornwall for and with young people aged 10 and over.

Telephone: 01872 613001

Website: www.your-way.org.uk

Livewire

Livewire Youth Music – the charity that’s all about using contemporary music to unlock creativity and support young people on their journey through adolescence and into adulthood. They help young adults enable their musical ambitions and dreams through the provision of a staggering range of free lessons and hands-on experiences.

Telephone: 01752 843570

Website: www.livewireyouth.com

Email: info@livewireyouth.com

Stop Smoking

Smoking Cessation Clinic

This practice offers a smoking cessation support service, please telephone for an appointment.

Telephone: 01752 813277

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Travel Advice

NHS Choices - Before You Travel

From travel insurance to vaccinations, NHS Choices are providing advice on what to think about before you travel.

Website: www.nhs.uk

Foreign And Commonwealth Office

The Foreign And Commonwealth Office promotes the United Kingdom’s interests overseas, supporting citizens and businesses around the globe.

Telephone: 020 7008 1500 (General Enquiries) 020 7008 1500 (Consular Assistance)

Website: www.gov.uk

Email: fcocorrespondence@fco.gov.uk

Cancer Research UK - Sun, UV and Cancer

Cancer Research UK providing information and advice protecting yourself from UV radiation.

Telephone: 0300 123 1022 

Website: www.cancerresearchuk.org

Email: supporter.services@cancer.org.uk

Travel at High Altitude

Medical Expeditions has produced a booklet which is freely available to anyone. It is written in very simple English and has lots of practical advice for those venturing to altitude.

Website: www.medex.org.uk

Travelling With Children

KidsTravelDoc provides information and advice when travelling with children.

Website: www.kidstraveldoc.com

Diabetes UK - Travel And Diabetes

Diabetes shouldn’t be a barrier to going on holiday. Planning ahead with things like what to pack, what food might be available and the weather can all help to avoid any problems while you’re away.

Facebook: www.facebook.com

Twitter: www.twitter.com

Instagram: www.instagram.com

Telephone: 0345 123 2399

Website: www.diabetes.org.uk

Diabetes Support Forum: www.diabetes.org.uk/diabetes-support-forum/

 

International Society of Travel Medicine - Global Travel Clinic Locator

The Global Clinic Directory is a database of International Society of Travel Medicine members and their travel clinics around the world.

Website: www.istm.org

Email: ISTM@ISTM.org

Google Translate

Google Provides a free translation service which can be useful while travelling abroad.

Website: www.translate.google.com

Jane Chiodini - Travel Health Specialist Nurse

This website has been designed for you as a traveller to access key resources for a potential forthcoming trip.

Website: www.janechiodini.co.uk

Fitfortravel

Fitfortravel is a free, interactive, public access website providing up to date health information for the UK public on avoiding illness and staying healthy when travelling abroad.

Website: www.fitfortravel.nhs.uk

Travel Health Pro

The National Travel Health Network and Centre (NaTHNaC) was set up by the Department of Health in 2002 with the broad aim of Protecting the Health of British Travellers. They seek to improve the quality of travel health advice given by GP practices, travel clinics, pharmacies and other healthcare providers, and provide up-to-date and reliable information for the traveller, travel industry and national government.

Telephone: 0845 602 6712 (local call rate)

Website: www.travelhealthpro.org.uk

Email: uclh.travelhealthpro@nhs.net

Weight Management

Change4Life

These days, ‘modern life’ can mean that we’re a lot less active. You’ve taken the first step towards getting yourself or your kids eating well, moving more and living longer just by being here, so welcome to Change4Life!

Telephone: 0300 123 4567*

Website: www.nhs.uk/change4life

* Calls to 03 numbers should cost no more than geographic 01 or 02 UK-wide calls, and may be part of inclusive minutes subject to your provider and your call package.

Healthy Cornwall

Health promotion activity in Cornwall and Isles of Scilly aims to help people to live longer and raise life expectancy to that of the best levels in Europe, whilst reducing the gap between the health of the wealthiest and poorest in society.

Telephone: 01209 615600

Website: www.healthycornwall.org.uk

Free Fitness Videos

A wide range of free videos on fitness and strength.

Please view: www.nhs.uk

WW

Meetings, Online or a little bit of both. They have options and support, whatever your lifestyle.

Website: www.weightwatchers.com/uk

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

View more local pharmacies

Administration office

Administration office

How can we help you?

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