Minor Injuries Service
We are pleased to announce that we are now able to provide our patients with advice and treatment for Minor Injuries.
A minor injury could be any of the following:
- Cuts, lacerations or abrasions
- Simple local infections
- Animal bites
- Insect bites or stings
- Foreign bodies
- Sprains or strains
- Soft tissue injuries
- Simple burns
So if you are unfortunate enough to suffer any of these, and you are a patient registered with Port View Surgery, then please contact us before heading to the Liskeard or The Cumberland centre Minor Injury Units.
We must stress though that this is NOT a drop in service, we are happy to see you, but you will need an appointment, so please call us first to ensure we have the capacity. If for any reason we are unable to treat you we will direct you to the most appropriate service for help.
Improving Access to General Practice
We are participating in a national incentive to offer evening and weekend appointments to make it easier for you to see a doctor, nurse or other healthcare professional at a time more convenient to you between 6.30pm – 8pm Monday to Friday and at the various hours at the weekend. The aim of the national scheme is to help people who may find it difficult to see a healthcare professional during the traditional surgery opening hours of 8.30am-6.30pm Monday to Friday.
We are working in partnership across the local area so you may not see a clinician from this practice. The clinician will have access to a summary but not your full notes so appointments are better suited to new conditions or single issue enquiries. The practice will receive a full summary of your consultation and any actions resulting from it the next morning.
Once the benefits of this service have been assessed it may result in longer opening hours being available on a more permanent basis.
Please contact us by phone for details on the locations of the clinics and how to book an evening or weekend appointment.
Getting the right help at the right time
Our team of Patient Advisors' are trained to direct you to the best and most appropriate source of help for your condition. Not everything needs to be seen by a GP and in fact rather than wait for a GP appointment you may well be treated more quickly by accessing help elsewhere. See the leaflet below for more advice about where to access the help you need.
Online access to your detailed medical record
With effect from March 2016 you will be able to request online access to your detailed medical record - this may be useful to help you manage your medical condition effectively but it also means that you access your medical record from anywhere that you have access to the internet. For more details please click on the "online Services button to the right hand side of this page.
Please give us your email address..
We are trying to reduce the amount of paper we use (and also our postage costs) and as such we would like email to become our main form of communication with you where possible. Please let us know your email address so we can ensure our records are up to date.